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Add Known Issue column to dbo.workitem

Brian_Wiest

Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭

December 2016 in Service Manager Portal Feature Requests

Working on SQL chart widgets for the enterprise. but the Cache builder table does not contain Known Issue as a target. Looking for something similar to IsParent with a 0 or 1 value. This will allow the widgets to display known issues vs other problems.

6

6

6 votes

Submitted · Last Updated December 2016

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Geoff_Ross

Geoff_Ross Cireson Consultant O.G.

Hi Brian,

Like the idea. Until this gets upvoted enough, you can Join to your ServiceManager SQL DB and use the data from there.

SELECT WI.WorkItemId [Id]
FROM WorkItem [WI]
JOIN [ServiceManager].[dbo].[MTV_System$WorkItem$Problem] [Problem]
ON Problem.BaseManagedEntityId = WI.Id
WHERE Problem.KnownError_4CE16CF0_5098_3CBD_3F72_72C2C5201FDB = 1

Geoff

0

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Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭

December 2016

Perfect, Thanks

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