Last actionlog date

Magnus_Lundgren1Magnus_Lundgren1 Customer Adept IT Monkey ✭✭
Hi.

Ive gotten a request to be able to view the last actionlog entry on a workitem.
The problem is that alot of our analysts open workitems in the console and click ok when there done without changing anything, wich updates the lastmodified.
Is it possible to present a date when the last actionlog entry was made?

Answers

  • Geoff_RossGeoff_Ross Cireson Consultant Super IT Monkey ✭✭✭✭✭
    Hi Magnus,

    There are a number of type projections for work items which included the action log and therefore you could look up the item in there with the latest date. You could get to this via PowerShell, SQL or a Cireson Portal view.

    How are you hoping to present this data and I might be able to help further.

    Geoff
  • Magnus_Lundgren1Magnus_Lundgren1 Customer Adept IT Monkey ✭✭
    I have a promoted view with all active incidents, im hoping to display it there as a collumn with the last actionlog date. or displayable in any other gridview.
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