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KB Article - Ability to attach documents or Browse to a UNC path
1. Add an attachment like you do in Incidents and service requests. This way where it is stored is transparent to the article writer. I know this will add to the database size but most organisations cannot move all articles into an HTML format initially so this would be a quick win to get Knowledge bases moved.
2. Allow for an attach document button but have it open to an explorer window so the article writer can easily navigate to the document and it adds the UNC path or HTTP link (say from SharePoint) to the article.
Im sure there are various ways of doing this but this is a major drawback to moving to the KB article system.