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Catalog Item - Software Asset

Bradley_Saviel

Bradley_Saviel Member Advanced IT Monkey ✭✭✭

October 2016 in Service Manager Asset Management Feature Requests

Catalog items are currently for hardware assets only!
Add the ability to include software assets

Use case: So that these can be displayed on the self service portal to allow the ability for users to select software to buy

11

11

11 votes

Completed · Last Updated July 2019

This feature has been released in v8.2.0 of Asset Management.

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Jon_Runheim Customer Adept IT Monkey ✭✭

October 2016

Another option is to re-use one of the existin dropdown lists on a SW asset and on a SW order page in the portal only display those that have a certain value in the dropdown list, like "Show in the portal".

Our setup looks a bit like that, but more complex as it shows different SW assets for different sites.

0
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Jacques_Bijl Customer IT Monkey ✭

January 2017

We use the Catalog Item also to link into the change process and version control: only active Catalog Items are available to purchase. Status is recorded in relation to life cycle.
This we want to do for software assets as well.

0

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