Options
How to import HTML Files as KB Articles
Philipp_Schäfer
Member IT Monkey ✭
Hello,
i have some word documents saved as HTML Files and want them to import inside the KB database of the Cireson Community Portal.
Do you have any idea how i can import multiple HTML Files as seperated KB Articles?
Thanks in advance.
i have some word documents saved as HTML Files and want them to import inside the KB database of the Cireson Community Portal.
Do you have any idea how i can import multiple HTML Files as seperated KB Articles?
Thanks in advance.
0
Best Answers
-
Options
Candice_Yeudall
Customer Advanced IT Monkey ✭✭✭
As far as I know there is no way to do that. And even if there was you still have to go through each file you import and check the HTML as I find that the formatting gets changed when using the Cireson KB tool.5 -
Options
Dakota_Green
Member Advanced IT Monkey ✭✭✭
Hello,
As Candice noted, it is not possible at this time to do a direct import of existing HTML files into KB articles. You'd have to do a copy-paste of the HTML code of each individual article and create them one by one.
You can suggest this as a Feature Request here however:
https://community.cireson.com/categories/portal-feature-requests
5 -
OptionsPhilipp_Schäfer
Member IT Monkey ✭
Okay thank you for this information.
I´ve added this as a feature request.5
Answers
As Candice noted, it is not possible at this time to do a direct import of existing HTML files into KB articles. You'd have to do a copy-paste of the HTML code of each individual article and create them one by one.
You can suggest this as a Feature Request here however:
https://community.cireson.com/categories/portal-feature-requests
I´ve added this as a feature request.