Asset on portal?

Vignesh_SridharVignesh_Sridhar Customer IT Monkey ✭
I created an Asset Management Connector and imported assets from a csv file. The assets were imported successfully and imported in the SCSM console but i am unable to locate the assets in my Cireson Portal under Configuration Items. 

Any idea how much time does it take to Sync with the portal? Do i need to restart any services or IIS? 

Help would be appreciated. 

Thank you

Answers

  • merlenette_jonesmerlenette_jones Member Advanced IT Monkey ✭✭✭
    I created an Asset Management Connector and imported assets from a csv file. The assets were imported successfully and imported in the SCSM console but i am unable to locate the assets in my Cireson Portal under Configuration Items. 

    Any idea how much time does it take to Sync with the portal? Do i need to restart any services or IIS? 

    Help would be appreciated. 

    Thank you

    Hello Vignesh,

    There are several views within the Asset management Piece of the Portal.

    You will want to access the Hardware Assets View which will bring out a side menu. Click on All Hardware Assets
    And you should be presented with your Hardware Asset Information.

    Let me know if you have further questions,

    Merle
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