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Asset on portal?

Vignesh_Sridhar

Vignesh_Sridhar Customer IT Monkey ✭

January 2017 in Asset Management

I created an Asset Management Connector and imported assets from a csv file. The assets were imported successfully and imported in the SCSM console but i am unable to locate the assets in my Cireson Portal under Configuration Items.

Any idea how much time does it take to Sync with the portal? Do i need to restart any services or IIS?

Help would be appreciated.

Thank you

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merlenette_jones Member Advanced IT Monkey ✭✭✭

January 2017

Vignesh_Sridhar said:

I created an Asset Management Connector and imported assets from a csv file. The assets were imported successfully and imported in the SCSM console but i am unable to locate the assets in my Cireson Portal under Configuration Items.

Any idea how much time does it take to Sync with the portal? Do i need to restart any services or IIS?

Help would be appreciated.

Thank you

Hello Vignesh,

There are several views within the Asset management Piece of the Portal.

You will want to access the Hardware Assets View which will bring out a side menu. Click on All Hardware Assets
And you should be presented with your Hardware Asset Information.

Let me know if you have further questions,

Merle

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