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Roger_Aeschlimann

Roger_Aeschlimann Customer IT Monkey ✭

September 2016 in Service Manager Portal Feature Requests

Hi
we have a case where we would like to be able to fill a Query Result control in the portal with entries, based on the selection from another Query Result filled in by the user.
Is anything like this planned for future releases?
Example:
you have a class with all applications and a class with all orders for applications
now the user selects an application from the app class in the first Query Result.
After selection, the second Query results shows items which are related to the application, the user has selected.

Thanks
Roger

3

3

3 votes

Submitted · Last Updated September 2016

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Luca_Landi Customer IT Monkey ✭

January 2017

I need something like that.

Portal by SCSM, this can be done and it works well, but in the same portal Cireson Request Offereng does not perform/triggher the Selection/Change event of a first field and therefore does not update the contents of the result query below.

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Geoff_Ross Cireson Consultant O.G.

January 2017

I'm pretty certain this is possible. Have you tried configuring it?
You would configure the criteria of the second prompt to show records where Orders -> IsForApplication = <token from first prompt>
Let me know if you need more help or screenshots etc.

@Luca_Landi Is this what you had setup? I should work.

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