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Be able to double click on an Advance Request Offering without losing mappings

Sean_Terry

Sean_Terry Customer Advanced IT Monkey ✭✭✭

January 2017 edited January 2017 in Service Manager Portal Feature Requests

When you have an advanced request offering there appears to be a danger for someone to double click on it, make some changes and save it and create some problems for yourself. I've had to re-map some of the answers because they have been lost.

Any scope to tweak this? When you create an advanced request offering, it would be good if whatever method you use to open that offering, you end up in the advanced request offering mode?

I've become used to clicking on 'edit advance request offering' but others may not and ideally I wouldn't want them to break anything.

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20 votes

Submitted · Last Updated January 2017

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Geoff_Ross Cireson Consultant O.G.

January 2017 Answer ✓

Hi @S_Terry, no way around it other that I know other than a big post it note stuck to your monitor saying 'Don't double click on Request Offerings'. One customer out there know's what I am talking about!!!

Do you want me to turn this into a feature request?

Geoff

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Sean_Terry Customer Advanced IT Monkey ✭✭✭

January 2017

Yes please. That would be great.

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Geoff_Ross Cireson Consultant O.G.

January 2017

Done, I'm going to rename the thread too so people know to vote for it.

0

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