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NOTIFY ANALYST PRO vs NOTIFY ANALYST FREE
fe_fe
Customer IT Monkey ✭
Hi guys,
I can't seem to find any information or specification tables that compares what the differences is between Pro and Free.
If you click on 'Notify Analyst Pro' on the Cireson product site, it guides you to http://cireson.com/apps/notify-analyst-free/
Notice 'free' in the hyperlink.
The reason that I'm looking on Notify Analyst Free/Pro is because I want analysts to get an email when a MA is assigned to them.
I can't seem to find any information or specification tables that compares what the differences is between Pro and Free.
If you click on 'Notify Analyst Pro' on the Cireson product site, it guides you to http://cireson.com/apps/notify-analyst-free/
Notice 'free' in the hyperlink.
The reason that I'm looking on Notify Analyst Free/Pro is because I want analysts to get an email when a MA is assigned to them.
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seth_coussens
Member Ninja IT Monkey ✭✭✭✭
The paid version of Notify Analyst supports the following:
- Analyst and Support Group changes for
-- IR, SR, CR, MA
- Analyst changes for
-- PA, SA, RA
It also includes advanced features like not notifying if the analyst is the one that assigned to themselves, or if the default support group when the ticket is created. You can also set workflow delays, etc.6
Answers
- Analyst and Support Group changes for
-- IR, SR, CR, MA
- Analyst changes for
-- PA, SA, RA
It also includes advanced features like not notifying if the analyst is the one that assigned to themselves, or if the default support group when the ticket is created. You can also set workflow delays, etc.
Maybe you should update your site with that :-)