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Combine SCSM announcements with Cireson Portal announcements

Is there a way that SCSM announcements can be combined with Cireson Portal announcements. At the moment, our Service Desk are having to put up announcement twice and it would be better if it could be done in the 1 go.
5 votes

Submitted · Last Updated

Comments

  • Nick_FlintNick_Flint Customer Advanced IT Monkey ✭✭✭
    I think an Orchestrator runbook could essentially copy new Portal Announcements into the ServiceManager database. Then the ticker workflow would write it out to the XML. I'm brand new to Orchestrator so I don't know if I'll be able to write one or when. You got my vote though.
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