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Proper interface for HTML Coding in Knowledge Articles

Candice_Yeudall

Candice_Yeudall Customer Advanced IT Monkey ✭✭✭

May 2016 in Service Manager Portal Feature Requests

The current interface for HTML in the Knowledge Articles drives me mad. It would be really nice if instead of a plain text interface there it would maintain rich text, then at least I would not lose my line breaks and would make updating articles much easier and way less time consuming.

18

18

18 votes

Submitted · Last Updated May 2016

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Cindy_Boyer Customer IT Monkey ✭

June 2016

Ditto!

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