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Survey Template ID URL - Change

Dan_Styan

Dan_Styan Customer IT Monkey ✭

February 2017 in General Discussion

Hello,

I currently have a survey but need to add a customer comment field which is easy peasy, but I'd like to confirm the randomly generated template ID will not change?

At the moment in the closure email we have a link to blabla/View/SurveyApp#/survey/create?templateId=0eec0fa4-7030-b0ed-14bd-4c5dffc01b50&workItemId=$Context/?$Id$?

So I'd just like to confirm 0eec0fa4-7030-b0ed-14bd-4c5dffc01b50 will not change, as this would cause quite a few issues.

Thanks

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seth_coussens Member Ninja IT Monkey ✭✭✭✭

February 2017 Answer ✓

Correct, the survey template id comes from the unique idea in service manager for the survey template CI. This will not change unless you delete the template and attempt to recreate it. (which obviously would be creating a new object with a new id)

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seth_coussens Member Ninja IT Monkey ✭✭✭✭

February 2017 Answer ✓

Correct, the survey template id comes from the unique idea in service manager for the survey template CI. This will not change unless you delete the template and attempt to recreate it. (which obviously would be creating a new object with a new id)

5

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