Some types of emails not getting imported. Any idea why?
We have emails that our Exchange connector does not import to service manager.
1. Emails that are signed. We only get signed emails to the mailbox from one sender.
2. Mails from Sharepoint. For certain document libraries emaisl get automatically sent but these mails are not imported. Kind of strange Service Manager is not importing mails from another MS product!
Anyone seen issues with certain types of emails not getting imported?