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Kevin_Goodwin

Kevin_Goodwin Customer Advanced IT Monkey ✭✭✭

June 2016 in Survey App

Just curious to see if anyone else is having problems with getting reports from their surveys. I have a template created and have 4 test responses from different users. When I click on the bar graph icon that says "report" when you hover over it, I get to the next page but no report ever shows up.

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[Deleted User] Ninja IT Monkey ✭✭✭✭

June 2016 edited June 2016 Answer ✓

Sounds like licensing isn't picking up for you. Please open a support ticket here for this and we'll make sure you are taken care of!

You can make the request here: please note this is for the Survey App in the Additional Notes field. https://support.cireson.com/ServiceCatalog/RequestOffering/21abb555-5f89-6e4a-aca2-94b7084cd178,947824e2-9477-c13f-7b42-f4de25915bab

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[Deleted User] Ninja IT Monkey ✭✭✭✭

June 2016 edited June 2016 Answer ✓

Sounds like licensing isn't picking up for you. Please open a support ticket here for this and we'll make sure you are taken care of!

You can make the request here: please note this is for the Survey App in the Additional Notes field. https://support.cireson.com/ServiceCatalog/RequestOffering/21abb555-5f89-6e4a-aca2-94b7084cd178,947824e2-9477-c13f-7b42-f4de25915bab

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Kevin_Goodwin Customer Advanced IT Monkey ✭✭✭

June 2016

Thanks Chris! I already have a support ticket in, just haven't gotten that far yet so thought I would check here to see if I could find any answers. I think you are right on the licensing.

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