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Data Analytics, no CI Data?

Adrian_PaechAdrian_Paech Customer Advanced IT Monkey ✭✭✭
edited February 2017 in Analytics

Cireson Dev staff,

Just wondering if you are planning on bringing in CI information into the Data Analytics DB at some point. We have many reporting requirements the require us to correlate CI relationship data with Work Items.

Alernatively, is it possible to create dashboards which can retrieve data from both the DataAnalytics DB an ServiceManagement DB in the same dashboard query?



Best Answer


  • Brett_MoffettBrett_Moffett Cireson PACE Super IT Monkey ✭✭✭✭✭
    Yes @Adrian_Paech it is possible to create reports that link the two tables from two different DB's.
    @seth_coussens showed a report like that in his webinar on Analytics.

    We provide the connection already for the ServiceManager DB so you would just need to connect to that and the Analytics DB to join these two together and run the report you are after.

    Are we going to bring CI data in to the Analytics DB in a future version?
    Unsure at this stage. Depends on what the community is asking for or how difficult this is in the background.
    Feature request?

  • Adrian_PaechAdrian_Paech Customer Advanced IT Monkey ✭✭✭

    That sounds great Brett.

    Where would I find a direct link to the webinar? Or do I have to register to watch the pre-recorded webinar?


  • Adrian_PaechAdrian_Paech Customer Advanced IT Monkey ✭✭✭
    Thanks Brett
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