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Upgrading portal from v4 to version5

Suruchi_BharatiSuruchi_Bharati Customer IT Monkey ✭
While running the setup - the install is stuck on this page for last 1 hour or so - is this normal. Please help.

Installing Cache Builder Service

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Answers

  • Suruchi_BharatiSuruchi_Bharati Customer IT Monkey ✭
    Even now -the same screen is showing....Please provide your inputs !!!
  • Joe_BurrowsJoe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭
    Try crash out and stop the cachebuilder service. Then re-run the installer.
  • Suruchi_BharatiSuruchi_Bharati Customer IT Monkey ✭
    Thanks Katie. Yes this is now resolved. I was using the wrong account to run the install.
  • Katie_DyerKatie_Dyer Member Advanced IT Monkey ✭✭✭
    Great, happy to hear! :)
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