Config Item doesnt like when Line Manager changes in AD
We have recently had a big restructure in the organisation that resulted in a lot of analyst's line managers changing in AD.
I have noticed that the CI User time hasnt updated and still has the old line manager. When a CR is created, the line manager is staying blank.
Does anyone know if there is a way to force the line manager to change in service manager?
I have tried recreating the AD connector, deleting the user and letting it sync back in, some people have changed, but some havent