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Potential Bug: RO Drop Down List / Enum dissapears after initially clicking on list.

Adrian_PaechAdrian_Paech Customer Advanced IT Monkey ✭✭✭
edited October 2016 in Analyst Portal

So have a strange one that only started happening to me with version 6.x of the portal.

When I load up any request offering, and I happen to click on the first drop down list in the RO, sometimes (about 50% of the time), when I initially click on the list to show the drop down options, it pops up the list, and then immediately the list disappears.

Once you click on it again (the second time), the list appears no problem.

Is this happening for anyone else in v6.x of the portal?

Note: I am connecting to portal via IE11.

Regards,

Adrian

Comments

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    Tony_CollettTony_Collett Cireson Support Super IT Monkey ✭✭✭✭✭
    I've noticed something similar when using drop down boxes, they sometimes just stay open and cannot be closed until the page is refreshed. It's difficult to replicate because it happens quite randomly
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    Brian_ByrdBrian_Byrd Customer IT Monkey ✭

    I've noticed this same list-disappearing behavior in portal v6.x in IE 11.

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    Adrian_PaechAdrian_Paech Customer Advanced IT Monkey ✭✭✭
    edited October 2016
    Thanks for the feedback. I will log a bug with Cireson.
    cheers,
    Adrian
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    Daniel_ClarkeDaniel_Clarke Customer IT Monkey ✭
    HI. I still get this issue when I scroll to the bottom of the screen, the drop-down list flickers.
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    Adrian_PaechAdrian_Paech Customer Advanced IT Monkey ✭✭✭

    Yea we still get it also.

    Its currently logged as a problem, and Cireson are still looking into it.

    Feel free to log an incident then at least there may be more reason for them to fix it..

    Cheers,

    Adrian

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    Daniel_ClarkeDaniel_Clarke Customer IT Monkey ✭
    will do as it's a pretty big issue. Thanks.
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    Tony_CollettTony_Collett Cireson Support Super IT Monkey ✭✭✭✭✭
    I can't confirm anything at this stage, however this issue may be resolved with the next release of the Cireson Portal. There is no ETA at this stage.
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    Jerry_VeldhuisJerry_Veldhuis Customer Advanced IT Monkey ✭✭✭

    this may be the same issue as this report

    https://community.cireson.com/discussion/2189/chrome-bug-with-drop-downs-at-the-bottom-of-an-ro-portal-7-3

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    Daniel_ClarkeDaniel_Clarke Customer IT Monkey ✭
    I was told the issue will be resolved in the next release.
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