How do you manage retired contracts or licenses?
One problem that I foresee, is that we don't really have a means of identifying Licenses or Contracts that are expired and not being renewed intentionally. Ideally, I would like a custom status value for those items that we could set when we let something lapse. If we retire a SAN, we don't need to carry maintenance on it anymore.
I would like to be able to run reports on expired contracts to be able to identify something that we missed a renewal for, but it looks like our options are going to be either let some items live as expired or delete them.
I would rather not have to delete items that we are no longer carrying, I would prefer that we could add notes into the contract indicating when renewal was stopped and for what reason so we have that information going forward.
Is there something that I am missing or is this how it is going to have to work? Is wanting to keep them with a different status or something an odd practice? What do other customers do with contracts/licenses that are allowed to lapse?