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Search for "page" crashes portal

Wendy_CraigWendy_Craig Customer IT Monkey ✭

We have an odd situation where if you search the Service Catalog from the top search bar for the word "page", it hangs and you ultimately have to close the tab and reopen Solution Center. This happens only if "page" is the first thing you search, from any view. If you search any other word, and then - without leaving that view - search "page", it searches just fine. Switch to a different view, search "page" again, and it crashes again.

Can anyone replicate this? Just wondering if it's something specific to our configuration or whether it might be a known issue. Thanks for any insight.

Answers

  • Dakota_GreenDakota_Green Member Advanced IT Monkey ✭✭✭
    edited April 2017
    Hey Wendy,

    Interesting enough I was too able to replicate this with my test labs.

    I'll also get this moved to the correct forum for visibility. We will check this out internally and get you a further response once I have it.
  • Wendy_CraigWendy_Craig Customer IT Monkey ✭

    That's great, thanks Dakota!

  • Wendy_CraigWendy_Craig Customer IT Monkey ✭
    Hi Dakota, just checking the status of this. Any update? Thanks!
  • Dakota_GreenDakota_Green Member Advanced IT Monkey ✭✭✭
    edited April 2017
    Hello Wendy,

    This has been sent to our Development team for further research. Here's the PR for your records:

    https://support.cireson.com/Problem/Edit/PR64139/

  • Wendy_CraigWendy_Craig Customer IT Monkey ✭
    Thank you!
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