Custom Req Offering to secretly assign a static value to a display-only prompt
to reduce the templates number that I have to assign to a wide number of ROs, I'd like to know if I could use a display-only prompt, mapped (for instance) to the IR/SR alternate contact method, with some hardcoded default value.
In fact, I should have a kind of "many-to-one" relationship between request offerings and templates, while having the possibility to easily recognize the created work item (SR/IR), by reading just one property. This is because the customer is pretty scared in creating a wide set of templates (now and in the future).
Is there a way to achieve this goal (maybe by customizing HTML/JS code)?
Thanks in advance!