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getting following error when i click install Cireson Portal for Service Manager 7.4.2012.9

Mike_Storms

Mike_Storms Customer Adept IT Monkey ✭✭

May 2017 in Analyst Portal

Unable to install or run the application requires that assembly Microsoft.Management.Infrastructure.CimCmdlets V 1.0 be instaleed in GAC. I plan to just down load and then get browser installer files... to install on another server..

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Mike_Storms Customer Adept IT Monkey ✭✭

May 2017 Answer ✓

we were able to figure out the issue... when clicking install to get the folder for off-line install of the web-portal the version of your PC/Server must be 8.1 / 2012 R2 or higher the Microsoft.Management.Infrastructure.CimCmdlets are not included in win 7 or lower ... we used a windows 10 pc to get the files... we are considering FW openings on our servers to the cireson download site to be able to retrieve them from our production/qa/dev environment .... none of which have internet access at this time....

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Answers

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Mike_Storms Customer Adept IT Monkey ✭✭

May 2017 Answer ✓

we were able to figure out the issue... when clicking install to get the folder for off-line install of the web-portal the version of your PC/Server must be 8.1 / 2012 R2 or higher the Microsoft.Management.Infrastructure.CimCmdlets are not included in win 7 or lower ... we used a windows 10 pc to get the files... we are considering FW openings on our servers to the cireson download site to be able to retrieve them from our production/qa/dev environment .... none of which have internet access at this time....

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