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Config Manager Ticker App Feature Request - Cancel Announcements

Amesy86Amesy86 Member IT Monkey ✭

It would be great to see the ability to Cancel sent announcements or to be able to post new announcements over the top of old ones.

We use the Ticker to post announcements to our Contact Centre regarding service outages. If the issue is resolved in less time than that announcement period is set to, we have to wait until the previous message expires before we can tell the Contact Centres the issue is resolved.

I have another niggle an will post a separate thread as per Wally's request in another thread.

3
3 votes

Completed · Last Updated

Cancel previously posted announcements feature completed in v1.2

Comments

  • wally_meadwally_mead Member Advanced IT Monkey ✭✭✭
    Thanks, much appreciated. This is common feedback, and high on our list for the next release.
  • Daniel_HoenigDaniel_Hoenig Member IT Monkey ✭
    Amesy86 said:

    It would be great to see the ability to Cancel sent announcements or to be able to post new announcements over the top of old ones.

    We use the Ticker to post announcements to our Contact Centre regarding service outages. If the issue is resolved in less time than that announcement period is set to, we have to wait until the previous message expires before we can tell the Contact Centres the issue is resolved.

    I have another niggle an will post a separate thread as per Wally's request in another thread.

    Another great suggestion Amesy86. Thanks!

    The chapter "Cancel Previously Posted Announcements and Use a Previous Announcement as a Template" is part of the "KB1346-ConfigManTickerApp-v1_-2.pdf", what is part of the download-source "Cireson-ConfigMgr-Ticker-App-v1.2.1608.9". In my opinion this request is "Completed".
  • wally_meadwally_mead Member Advanced IT Monkey ✭✭✭
    Yes, can cancel posted announcements now.
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