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Knowledge Base Import

Philipp_Schäfer

Philipp_Schäfer Member IT Monkey ✭

January 2017 in Service Manager Portal Feature Requests

Hello,

it would be terrific if you can add an import feature for your knowledge base. Supported files should be Word Files and HTML Files and if possible PDF Files.

10

10

10 votes

Submitted · Last Updated January 2017

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Tom_Hendricks Customer Super IT Monkey ✭✭✭✭✭

January 2017

For this to be an OOB feature would be outstanding. It is possible to import HTML content into the HTML KB, but it is far from simple or for most analysts, feasible. Drag 'n drop or even a file picker would be an incredibly welcome addition.

0
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Luke_S Customer IT Monkey ✭

May 2017

I agree - this would be a great feature.

0

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