attachments filtering

Aybars_KutluturkAybars_Kutluturk Member IT Monkey ✭
users can attach documents to requests in service manager portal. I want to filter if the request has attcahment or not.

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Answers

  • Aybars_KutluturkAybars_Kutluturk Member IT Monkey ✭
    Thanks a lot I will check it
  • Aybars_KutluturkAybars_Kutluturk Member IT Monkey ✭
    Thanks a lot it works, I want to ask another thing if you know. I want to give a right any user that is not analysts. Do you have any idea?
  • Peter_SettlePeter_Settle Customer Advanced IT Monkey ✭✭✭
    Sorry don't understand the question.
  • Aybars_KutluturkAybars_Kutluturk Member IT Monkey ✭
    I want to show this view any user that can open a ticket that is no analysts. Any user in my company
  • Peter_SettlePeter_Settle Customer Advanced IT Monkey ✭✭✭

    You would need to add the Cireson End User group to the view in navigation settings.

    You may call this something else but we have several Cireson groups which denote what they have access to.

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