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Edit Work Items directly from Table Views

Tony_Collett

Tony_Collett Cireson Support Super IT Monkey ✭✭✭✭✭

July 2017 in Service Manager Portal Feature Requests

Credits to Kenneth_Anderson for this one:
I would like to change the data on an incident direcly in the grid view.
So then if I have a list over 20 incident, so I will like to change the desc. field direct in the view, so I dont have to open the form.
Like this ex. http://demos.telerik.com/kendo-ui/grid/editing

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13

13 votes

Submitted · Last Updated July 2017

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Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭

July 2017

Yes please, Along with supporting custom columns.
Meaning we have a custom extension field where management tracks if a vendor meet their SLA. Management has been asking for a quick entry of updating this value.

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Leigh_Kilday Member Ninja IT Monkey ✭✭✭✭

July 2017

This would be great. Changing the status of MAs from the grid would make life easier for a lot of analysts.

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Kenneth_Andersen Customer IT Monkey ✭

June 2019

+1

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Marek_Lefek Customer Advanced IT Monkey ✭✭✭

June 2019 edited June 2019

That would be great also for MA's. It could be like it is for SR's

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