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Adding Favorites to the Browse by Category Section
Larry_Ellis
Customer IT Monkey ✭
I was wondering if its possible to add a users "favorites" to the browse by category section on the home page? I have seen some screenshots of others who have a category called favorites but I have not been able to find how to add that functionality. I know how to add a category in Service Manager Console under Service Offering Category Lists but im assuming just adding a favorites category there wont do anything. As information we are using the home page alternate view.
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Nicholas_Velich
Cireson Consultant Ninja IT Monkey ✭✭✭✭
There is an API call that returns the current user's favorite request offerings: http://yourportalurlhere/Help/Api/GET-api-V3-ServiceCatalog-GetFavoriteRequestOffering_userId_returnAmount_isScoped_skipCount_takeCoun
You could certainly use that API call to add a new category using JavaScript, but it would not be a trivial effort.5
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I have three screenshots here to classify these different home views, as they often get mixed up:
Home (original)
Home (alternate)
Home (newest)
A "browse by category" feature is only available in the original and newest home pages; the alternate doesn't have a category browse and is best used with smaller service catalogs.
As far as the "favorites browse" functionality is concerned, that is only present in the newest home page.
Thanks,
Nick
You could certainly use that API call to add a new category using JavaScript, but it would not be a trivial effort.