Hi, I've followed the instructions to setup Action Log Notify, and it works for updating the analyst when an end user responds to a helpdesk email, but it doesn't send the end user an email when the analyst replies to the helpdesk. I looked at the workflow status for SendTroubleTicketAnalystComment and I can see it's faulting.
Details: Microsoft.EnterpriseManagement.Common.EnterpriseManagementException: Error: Object reference not set to an instance of an object.
at ActionLogNotificationWorkflows.SendActionLogNotification.Execute(ActivityExecutionContext executionContext)
at System.Workflow.ComponentModel.ActivityExecutorOperation.Run(IWorkflowCoreRuntime workflowCoreRuntime)
Does anyone have any ideas on how to get this working? Thanks.