Server Error in '/' Application - The given key was not present in the dictionary
Gabriel_Armenta
Member IT Monkey ✭
Hi Experts Monkeys...
Thans all for Help me ... I have a New problem... whe I was change a Content of Service Offering... And Update the DB ServiceManagement and restart Cireson Cache Builder the portal get this error at Login... I have the autentication by Forms...
add some Screens of the error at Login... 
Anybody can help me to diagnostic a Problem
In advance Thanks...
Best Answers
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OptionsGabriel_Armenta
Member IT Monkey ✭
Hi Brian... Thanks to answer... I was reciclye the aplication pool and still the same error... What else can I check? 0
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Options
Davin_Clouthier
Customer Adept IT Monkey ✭✭
Do you happen to have a service offering set to the default home page? We used to get something like this when our default page was set to a service offering.5 -
OptionsGabriel_Armenta
Member IT Monkey ✭
Thanks David... my home Page are the "Alternate Home Page - 02efdc70-55c7-4ba8-9804-ca01631c1a54"...
How to change a default - "94ecd540-714b-49dc-82d1-0b34bf11888f " ??
I dont have access to a Administration WEB Console...0 -
OptionsGabriel_Armenta
Member IT Monkey ✭
Hello... I find the root Error....
I Change on the Admin Portal Language Code to code that no exist....
This is the Line on WEBConsole.log
"Valid cached SM connection found for user: serviceuserconnection LanguageCode: ENS Timeout: 60"
The correct Value is ESN
Anybody can help me to Change this Value without Use the Portal WEB Console???
0 -
OptionsGabriel_Armenta
Member IT Monkey ✭
Hello experts Monkeys !!!!
I Have a Solution... This Kbs and SQL Query
Localization and Globalization in Cireson Portal
https://support.cireson.com/KnowledgeBase/View/1172#/and
Editing or Adding a Settings Item in ServiceManagement DB
https://support.cireson.com/KnowledgeBase/View/1118/?selectedtab=enduser#/Edit Existing Setting Via The Database
UPDATE [dbo].[SettingsItem]
SET [Value] = 'ESN',
[ModifiedDate] = GETUTCDATE()
WHERE [Key] = 'LanguageCode'
THANKS ALL0
Answers
How to change a default - "94ecd540-714b-49dc-82d1-0b34bf11888f " ??
I dont have access to a Administration WEB Console...
I Change on the Admin Portal Language Code to code that no exist....
This is the Line on WEBConsole.log
"Valid cached SM connection found for user: serviceuserconnection LanguageCode: ENS Timeout: 60"
The correct Value is ESN
Anybody can help me to Change this Value without Use the Portal WEB Console???
Hello experts Monkeys !!!!
I Have a Solution... This Kbs and SQL Query
Localization and Globalization in Cireson Portal
https://support.cireson.com/KnowledgeBase/View/1172#/
and
Editing or Adding a Settings Item in ServiceManagement DB
https://support.cireson.com/KnowledgeBase/View/1118/?selectedtab=enduser#/
Edit Existing Setting Via The Database
UPDATE [dbo].[SettingsItem]
SET [Value] = 'ESN',
[ModifiedDate] = GETUTCDATE()
WHERE [Key] = 'LanguageCode'
THANKS ALL