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File Name for File attachments

In the Incident Mask under related items you can finde the file attachments. In the File Name starts with "email.......eml" there you see only Date and Time under the File Name. Is it possible to expand that File Name with the Title from the Mail? Sometimes it is very hard to find the right email on the base of the date within the name.
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Comments

  • Jonathan_BolesJonathan_Boles Customer Ninja IT Monkey ✭✭✭✭
    To expand on @Wolfgang_Schmidt's request - it would be super helpful if analysts were able to rename file attachments within the portal.
  • Wolfgang_SchmidtWolfgang_Schmidt Customer Adept IT Monkey ✭✭

    No, the Analyst can only open or remove the attachments. 

  • Jonathan_BolesJonathan_Boles Customer Ninja IT Monkey ✭✭✭✭

    No, the Analyst can only open or remove the attachments. 


    Ok, I'm creating a new feature request for this then. Thanks!
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