Support groups and Incident tier Queue

Nathan_ErdmanNathan_Erdman Customer IT Monkey ✭
I've tried deleting and also creating a new support group in Incident Tier Queue and the change does not carry over to the Cireson portal. Meaning the Queue I deleted is still selectable and the new queue does not show. I've restarted the Cireson Cache builder and no change. This occurs in all three of our environments. Any ideas?

Answers

  • Nicholas_VelichNicholas_Velich Cireson Consultant Ninja IT Monkey ✭✭✭✭
    Enumerations are cached on website startup, so you will also need to recycle your Cireson Portal Application Pool.
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