Adam_Dzyacky Contributor Monkey ✭✭✭✭✭
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Sneak Peek: Advance Request Offering Updates
With Advance Request Offering, you've long been able to truly tailor requests to make them friendly for people at every level of your organization. But soon, we'll be giving you the ability to take y… (View Post)5 -
Re: Error when trying to use PowerShell ApplyTemplate
Excellent! Thanks for clearing that up because here's my thought: Why not just put the Runbook Activity there in the SR template so it's always there and always mapped. But! if your criteria is met, … (View Post)1 -
Re: Sneak Peek: Integrating Teams to Service Manager
As we're working towards a v1 of Teams integration a lot of our focus is on getting the foundation of this right. We want to be able to set a bar for what administrators and your organization should … (View Post)1 -
Re: Sneak Peek: Integrating Teams to Service Manager
Just some follow ups for everyone - icons and text are too big, too few tickets are show in Teams when looking into etc. In everyone's opinion, what do you think is min and/or max count that should b… (View Post)2 -
Re: I see an 'escalated' checkbox on our IR (incident) work items, but not on SR (service) work items?
Sure thing @David_Johnsen. Open the Service Manager Authoring Tool Hit the refresh button Class Browser Search for "Service Request" Right click on it and select "View" In the &qu… (View Post)1