Brett_Moffett Super IT Monkey ✭✭✭✭✭
Reactions
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Re: Attach file to call from folder (folder watcher?)
Splitting your runbooks up like this is a great way to write one runbook and use it multiple times throughout your environment. Now any time you need to save an attachment from a SR you can just call… (View Post)1 -
Re: Extended SCSM class limitations
Extending classes allows you to add different properties to an existing class, or to even create a new class all together. When you add a new property you have to select a type. These can be things l… (View Post)1 -
Re: Cireson Portal + Response Time SLO
That's the answer.... The Workflow itself was stuck rather than the portal being the source of the issue. Workflows can get stuck from time to time if the system resources are low or there is somethi… (View Post)6 -
Re: Why does hiding description field on analyst incident forms generates error in controller.js?
Hi @Thorsten_Mewes I just tried this on my environment and I have not had an issue. The Description field does not show for me and there are no errors int he console tab of the developer tools. Ensur… (View Post)1 -
Re: Using multiple SLA TargetEndDate timestamps inside mail templates
That's a tough one. As the e-mail template is only HTML and most mail clients (Outlook etc.) won't allow scripts to run in the HTML content then I can not see how it would be possible to split the tw… (View Post)1