Brett_Moffett Super IT Monkey ✭✭✭✭✭
Reactions
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Re: Assign to Support Group By Analyst?
Hi @Jason_Meyer I'll try my best to answer each of these for you: 1) Yes! This is a feature in the console app. It can be turned on in the settings to allow people to assign the analyst first and the… (View Post)1 -
Re: Active Work Items badges on menu items
No release date yet. The platform piece has been written and is just needing to be tested and have the JS code written (or modified) to use it. I was hoping to have time to do it this month but other… (View Post)1 -
Re: Active Work Items badges on menu items
Hello all. I came across a scenario that the views a customer was using was renamed from "Active Work" to "All Work" and the code needed to be updated to accommodate. Instead, I d… (View Post)2 -
Re: Burn down - ticket report
Hmmmm, I think I understand what you are trying to achieve here mathematically, but not from a business perspective. I'm not trying to pick apart your approach here, I'm just trying to get a better u… (View Post)1 -
Re: Active Work Items badges on menu items
Hi @Jacky_Gross I've not tested it on the latest version in my lab. I'll test it tomorrow and try to see if I can find the issue. My guess is a HTML tag isn't explicitly closed and therefore is not b… (View Post)1