Conner_Wood Ninja IT Monkey ✭✭✭✭
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[How To] - Quickly View Existing Workflow History of an Incident
While the SCSM Console has a top down approach designed by Satan to look for the workflow history of an Incident or any other ticket. [SCSM Console] -> [Administration] -> [Workflows] -> [St… (View Post)2 -
Re: Portal Group Mapping Settings
Cireson - Portal Group Mapping Settings are stored in the ServiceManager Database! However the mappings are stored in a single cell as xml within [ServiceManager].[dbo].[MTV_Cireson$ConsoleApps$Tier$… (View Post)1 -
Workflows aren't getting created/run AND SCSM Console - Administration - Workflows - Status is SLOW!
Howdy all, Recently we were having an issue with email notifications not triggering on every ticket as well as Change Requests not completing even after 15 minutes when the last activity has been fin… (View Post)5 -
SCSM - Last Modified Date Manager for IR and SR
Want to keep your Last Modified Dates the same after importing the latest and greatest Advanced Request Offering Management Pack Bundle? If ya don't, get outta here >:) Presenting the SCSM - Last … (View Post)5 -
Re: Database Blocking Issue - dbo.p_Entity ChangeLog Snapshot;1
I made a program called Advanced History Groomer to attempt to combat the sheer amount of history that builds up within SCSM to purge history records no one cares about! Obviously this is more of a p… (View Post)2