Conner_Wood Ninja IT Monkey ✭✭✭✭
Reactions
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Re: Allow Users to add work items to a "Watchlist"
Thanks @Chris_Jordan for the info, I was assuming it would be a task on the side and not another control in the form! Perhaps that's a future feature so we don't have to add the following code to our… (View Post)1 -
Re: Allow Users to add work items to a "Watchlist"
That's fine. If a ticket is updated via the console, would a portal that syncs the ticket changes then do what would normally happen if a user had done it through the Portal? I know if the Cireson S… (View Post)2 -
Re: Workflows aren't getting created/run AND SCSM Console - Administration - Workflows - Status is SLOW!
Today I encountered an issue with workflows, I've assessed it was due to using AlwaysOn for the ServiceManager database and it automatically failed over to another server breaking workflows from even… (View Post)1 -
HOW TO - SCSM LIVE Database - Report FULL NAME of IR CLASSIFICATION
Looks like I finally had to do it for the LIVE Database, which was a lot harder due to there not being a dedicated table to get the correct list of Enums. Also I do not like the new Cireson way of ma… (View Post)1 -
[How To] - Quickly View Existing Workflow History of an Incident
While the SCSM Console has a top down approach designed by Satan to look for the workflow history of an Incident or any other ticket. [SCSM Console] -> [Administration] -> [Workflows] -> [St… (View Post)2