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Re: How to Track Closed Items , when they are closed in a different group?

David7784

July 2016

Hello Joe, Thanks for last answer. I will try to describe one example. 1. End User open incident/ work item to the helpdesk level 1. 2. Level 1 escalate the incident /work item to level 2 ( our group… (View Post)

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David7784 IT Monkey ✭

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Re: How to Track Closed Items , when they are closed in a different group?

CIRESON COMMUNITY WEB SITE