David_Allen Advanced IT Monkey ✭✭✭
Reactions
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Re: several question about SCSM activities
Hi, 1. Activities are performed in order, however you can place multiple activities within a parallel activity so they all go to In Progress at the same time. 2. You can assign the activities to AD u… (View Post)2 -
Survey App - Preselecting Satisfaction Slider Value
The Survey App is a great addition from Cireson, and fills yet another gap in SCSM. On setting up a survey recently though, I needed the ability to pre-set some values in the survey, which there is n… (View Post)4 -
Re: some Dashboard questions - Incident Analyst Performance
Hi, 1. The time is in hours. 2. There is an 'Acknowledge' button on the portal that sets the first response date. Hope that helps! David (View Post)1 -
Disable Console form once Incident is closed.
To disable the form controls in SCSM for closed Incidents, take a look at my posting on TechNet Gallery, https://gallery.technet.microsoft.com/SCSM-2012-Incident-Form-68d48e6f. (View Post)1 -
Re: SQL Widget shading and hyperlinks
Thanks Carrie! I had already up-voted :smile: Added a comment too, to provide more detail. (View Post)1