Geoff_Ross O.G.
Reactions
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Re: Service Manager Ticket Backup for Decommissioning
Hi @Brandon_Scott How are you? For "all" data you will need the ServiceManagement database but its pretty unreadable. I think the best thing to keep would be the Analytics database which sh… (View Post)1 -
Re: Send an update to end users
Hi Michel? Can you trigger a runbook on creation of a comment, get the parent and if its a Problem, then send an email to required group? Geoff (View Post)1 -
Re: Configure Notifications for Queues
Hi Tyler, Probably a combination of an SCSM Subscription and Cireson Notify Analyst. An SCSM Subscription (Console —> Administration —> Notifications —> Subscriptions) configured to email sp… (View Post)1 -
Re: License Expiration Dashboard
Hi Peter, For the relative date you would need to use a SQL Query and a SQL widget. Geoff (View Post)1 -
Re: Add auto-refresh to dashboard widgets
I think this would work very nicely as a new widget type that can be put on any page and have the refresh interval as a setting. Anyone think that would be interesting? (View Post)4