Gerhard_Goossens Advanced IT Monkey ✭✭✭
Reactions
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Re: An SMlets based Exchange Connector
Hi @Adam_Dzyacky , I missed your message, but just came to the same solution. I was busy re-writing the exchange connector to use OAuth instead of basic/impersonation and had issues installing the &q… (View Post)1 -
Re: Integrating non-Microsoft tech with Service Manager
I have done integrations with PlanOn, Nagios, and an external ticketing system. The combination of SCOrch, SCSM, and the Cireson Portal can do magic if you take the time (and tons of patience) to fig… (View Post)2 -
Disable top level enums
Good day everyone, I need some assistance in disabling top-level enums. Let's say I have the following example The top-level looks like this: Then for each top-level entry, there are multiple other o… (View Post)1 -
Re: Any way to migrate or import data from osTickets to SCSM?
My suggestion will be to start over. Choose a go-live date for SCSM, disable osTicket for the end-users and redirect them to the SCSM portal. The analysts should then work through the backlog of osTi… (View Post)1 -
Re: Quick Resolve Incidents / Quick Complete Service Requests
@Shane_White yeah, yours is much easier to implement. I will load it in our test env and give it a go. (View Post)1