James_Palmer IT Monkey ✭
Reactions
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Re: Error when a tech is trying to apply an action log
Ah, I just found that the analyst wasn't in the Service request analysts "user roles" (View Post)1 -
Re: Linking a Cireson portal created KB article to an SR?
Found you need to link it to a request offering ... (View Post)1 -
RA activities
I have created an an SR with an RA activity, now I can see the RA in the MS service manager, but I can't see it in the Cireson's portal. Anyone know where it may be? Thanks James (View Post)1