Joakim_Normann IT Monkey ✭
Reactions
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Re: Convert IR to SR
If we run Convert IR to SR, the incident is still open and we don't get any confirmation that an SR has been created in the background. If we use Convert SR to IR then the SR will get cancelled and a… (View Post)1 -
Re: Is it possible to allow end users to search Work Items?
I have tried that, but it doesn't enable the end user to search for work items in the top search bar. The only thing they can search for in that field is Service Catalog and Knowledge Base. I also wa… (View Post)1 -
Re: Custom expanded action log (comments)
@Konstantin_Slavin-Bo Thanks for clearing that up. I misunderstood the code and thought that it would remove the workflow comments. I did as you suggested and now the comments from the workflow accou… (View Post)1