Joe_Burrows Super IT Monkey ✭✭✭✭✭
Reactions
-
Re: creating new request offering which submites a SR to a seperate support group
Hi Mina When you create a new request offering it will ask for a template (Either Service Request or Incident) - this is where you pre-populate the settings you want set on workitem creation such as … (View Post)6 -
Re: Right side of RO page
Hi Josh This is populated from the Service Offering description: Cheers Joe (View Post)6 -
Re: Changing the wat the home page looks.
Looks awesome Daran :) (View Post)1 -
Re: Permission to create Announcement
Hi Maria There was an issue in 7.3 as well with announcement groups so would recommend you upgrade to 7.4+ to fix this issue with the announcements. More information on bug fixes in the below KB http… (View Post)1 -
Re: Community edition portal license key
Hi Tom Are you running the installer locally on VM or from UNC path? Make to run locally and before you unzip right click and go to properties, unblock the zip file then unzip. let me know if that he… (View Post)1