Joe_Burrows Super IT Monkey ✭✭✭✭✭
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Re: Looking to Query ALL OPEN SR (service request) before they are copied to the Data Warehouse
Hi Thomas If you are using the Cireson Portal, id recommend having a look at the workitem table in the servicemanagement database. The cireson cachebuilder services copies workitem data here from the… (View Post)1 -
Re: Looking to Query ALL OPEN SR (service request) before they are copied to the Data Warehouse
Hi Thomas Drop down lists are referred to as enumerations, so what you will want to do is JOIN the enumerationID with the displaystring of the desired enumeration to show the localization value. Depe… (View Post)1 -
Re: Making Any Minor Change to an RO Results in a Flood of Duplicate Resolution Notifications
As Tony mentioned its probably missing a from criteria. Which its important for workflows to have, otherwise it triggers on all updates to any workitem (Remember class extensions etc updates all work… (View Post)1 -
Re: Hiding enumeration values
Hi Fredrik It is possible to hide enum values: (View Post)6 -
Re: How can I prevent an email chain ending up in an end users comment when they reply via email
HI Richard Is it only email replies from a mobile? The exchange connector by defaults only attaches the message behind from: this works well for replies using outlook, not so great from other email c… (View Post)1