Jonathan_Boles Ninja IT Monkey ✭✭✭✭

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Re: language selections

Jonathan_Boles

May 2018

Hi @Andy_Leopold, after you click on your name and then Admin Settings, choose the Settings Items option at the bottom of the list on the right side. Once you're on the settings page, scroll down unt… (View Post)

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Re: Search Service Catalog - enhance word search hits

Jonathan_Boles

January 2017

@Tom_Hendricks, I couldn't agree more. An effective search solution I believe is critical for the users to be able to truly utilize the system to it's full potential. Being able to adjust and optimiz… (View Post)

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Re: Ability (custom.js) to add secondary recipient in Send Email

Jonathan_Boles

September 2016

@Mike_Riston, we have it linked into the Cireson Portal as a custom task. app.custom.formTasks.add('ServiceRequest', "Send Email via Outlook", function (formObj, viewModel) { var affectedUs… (View Post)

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Re: Has anyone figured out the point of Urgency vs Priority on the Request form?

Jonathan_Boles

September 2016

Hey @Gordon, this is more of a "this is what we're doing" versus and answer but here goes: in our organizations SCSM environments we're using the priority as the analyst defined information… (View Post)

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Re: Service offerings based on a language

Jonathan_Boles

August 2016

Hey @Jure_Jeram and @Stijn_Callebaut, check out the following article that might help out: https://support.cireson.com/KnowledgeBase/View/1172#/#heading-6 You're likely going to want to set the Servi… (View Post)

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CIRESON COMMUNITY WEB SITE

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The Cireson Community Web Site is offered to you conditioned on your acceptance of the terms, conditions, and notices contained herein without modification or exception. Your use of the Cireson Community Web Site constitutes your agreement to all such terms, conditions, and notices contained in these Terms of Use.

MODIFICATION OF THESE TERMS OF USE

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LINKS TO THIRD PARTY SITES

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USE OF COMMUNICATION SERVICES

The Cireson Community Web Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (each a “Communication Service,” and collectively, “Communication Services”). You agree to use the Communication Services only to post, send and receive messages and material that are appropriate, proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:

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GENERAL

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COPYRIGHT AND TRADEMARK NOTICES:

All contents of the Cireson Community Web Site are: Copyright 2016 by Cireson, LLC and/or its suppliers. All rights reserved.

TRADEMARKS

The names of actual companies and products mentioned herein and on the Cireson Community Web Site may be the trademarks of their respective owners.

The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.

Any rights not expressly granted herein are reserved.

NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT

Cireson respects the intellectual property of others and asks that users of the Cireson Community Web Site do the same. In connection with the Cireson Community Web Site, we have adopted and implemented a policy respecting copyright law that provides for the removal of any infringing materials and for the termination, in appropriate circumstances, of users of the Cireson Community Web Site who are repeat infringers of intellectual property rights, including copyrights. If you believe that one of the Cireson Community Web Site users is, through the use of the Cireson Community Web Site, unlawfully infringing the copyright(s) in a work, and wish to have the allegedly infringing material removed, the following information in the form of a written notification (pursuant to 17 U.S.C. § 512(c)) must be provided to our designated Copyright Agent:

your physical or electronic signature;
identification of the copyrighted work(s) that you claim to have been infringed;
identification of the material on our services that you claim is infringing and that you request us to remove;
sufficient information to permit us to locate such material;
your address, telephone number, and e-mail address;
a statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law; and
a statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner.

Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by us in connection with the written notification and allegation of copyright infringement.

Designated Agent: Matthew W. Deen, Esq.

Address of Agent: 1620 Fifth Avenue, Suite 875, San Diego, CA 92101

Telephone: 619-993-8873

Fax: 888-244-8458

Email: matt.deen@cireson.com