Lou_Guardia IT Monkey ✭
Reactions
-
Creating an advanced request offering Would like to set the assigned to field to be the Portal User.
Creating an advanced request offering Would like to set the assigned to field to be the Portal User but the Assigned To field is not available in the property list of fields. Is the only option to cr… (View Post)1 -
Re: We have an affected user that tries to create a ticket that goes to a sensitive group.
Yes. We had a situation were the end user kept getting a failure when they were trying to open the ticket to view it. Somehow it started working on its own. Thanks (View Post)1