Michael_Baldry Advanced IT Monkey ✭✭✭
Reactions
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Crawling the Cireson Knowledge Base
Hi all, We're currently in the process of planning out how to consolidate and maintain all of the knowledge that people have built up over the years. We're planning on using two different things: 1. … (View Post)1 -
Re: Convert IR to PR
One quick note on this script - if you care about keeping the Billable Time records on the original Incident, you'll need to modify it slightly. When working with an Incident, all of the Billable Tim… (View Post)1 -
Re: Cireson WebPortal Database Table [Access_CI$User_ConfigurationItem] using too much hard drive space
Did you recently enable a SCCM connector? Have you set the Cireson portal up to only care about specific types of CIs? We had something similar happen to us, when we were first setting SCSM up: the S… (View Post)2 -
Re: Approve Request Directly from Email
We have something similar to this set up in our environment. There's no way (as far as I know) to directly approve it right from an email button, but you can set it up to do essentially the same thin… (View Post)9 -
Re: Allowing Manager's to see the Create On Behalf of
If you're on V5.0 or higher, you can configure "Create on Behalf Of" for a non-analyst group. They have an article with details here: https://support.cireson.com/KnowledgeBase/View/1275#/. … (View Post)8