Ryan_Murphy Advanced IT Monkey ✭✭✭
Reactions
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Re: New Statuses for default Service Requests with No Activities
Quite honestly, I wish the "Submitted" status would just by taken out, and "In Progress" would take it's place. It's rather confusing trying to explain the difference to our IT An… (View Post)1 -
Group templates together for ease of access for IT analysts
Is it possible in the portal to group some templates together in one location for ease of access for our service desk? Similar to what can be done with a request offering, grouping them in a service … (View Post)1