Simon_Zeinhofer Ninja IT Monkey ✭✭✭✭
Reactions
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Re: OData Table refresh
@Peter_Miklian The oData widgets take their data from the platform and therefor the cachert.csnCached.... tables from the Servicemanagement Database. The data from the productive DB gets synced into … (View Post)2 -
Re: Inconsistent error message in PS activity
We found the error: Remove-CmDevice -Name %DEVICENAME% deletes every object with that name, even if there are more than one. As we had a foreach loop to delete these devices, the 2nd attempt always f… (View Post)1 -
Re: How trigger a Runbook on resolving of incident?
Step 1: Create a Monitoring Runbook, which triggers on Incident Update Step 2: On the link condition, make the condition that the Incident status has to be resolved, in order to trigger the next acti… (View Post)1 -
Re: Is there any way to notify a team mailbox when tickets are assigned to a queue?
the easiest way would be, when the mailbox is a disabled user object in AD and you sync it with the connector. Then it should have a notification object related to it and you can then select it in th… (View Post)1 -
Re: Close incident by email without knowing the internal ID
@Adam_Dzyacky 's SMLets Exchange Connector addresses that issue. We use it for an external ticket system too, with updates,resolution etc. and it's working really really well. (View Post)2